Important Information to Know During Our Campus Transformation — Read More

Help Paying Your Bill

At Rady Children’s, we know your first priority is taking care of your child. That’s why we want to make everything else about your visit as easy and convenient as possible, including the ability to pay your bill online.

Pay Your Bill Online: Hospital & Specialty Care
(or register to view your account)

Pay Your Bill Online: Primary Care

Pay as Guest
(pay a bill on behalf of a patient at Rady Children’s)

You can also access these options through your MyChart account.

Not using MyChart? Ask your doctor’s office how to sign up to stay connected to your child’s health.

With MyChart, you can:

  • Email your doctor’s office
  • Schedule appointments
  • Access your test results
  • Request prescription refills

MyChart is provided at no cost to families who see a Rady Children’s-affiliated physician.

Questions about your bill?

Read these Frequently Asked Questions.

Review Rady Children’s Charity Care Policy.

Still have questions?

You may receive several bills from different parts of Rady Children’s for different types of services.

If this is a bill for Hospital services, your guarantor number will begin with “F.”
For bills from Rady Children’s Hospital-San Diego:
Contact us at 858-966-4912 or pfscustomerservices@rchsd.org. 

If this is a bill from a physician for a specialty service, your guarantor number will begin with “S.”
For bills from Rady Children’s Specialists of San Diego:
Contact us at 858-309-6290, 858-966-5420 or mpfcustomerservice@rchsd.org.

If this bill is for a primary care service, your guarantor number will begin with a “4.”
For bills from Children’s Primary Care Medical Group:
Contact us at 858 502-1100 or RCPMS_PFSQuestions@rchsd.org.

i. Hospital Bill Complaint Program

  1. The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.
Billing Payments Invoices Health Insurance