General Inquiries
Customer Service Center
The Customer Service Center at Rady Children’s is available to assist families seeking access to Rady Children’s and affiliated physicians. Because children’s health care needs are very different from those of adults, they need the services of health care professionals who specialize in treating children.
Rady Children’s Customer Service Center can assist families with:
- General information on dental, mental health and medical pediatric resources throughout the region
- Initial contact and processing of international service requests
- Compliments or concerns
- Identification of office locations
Customer Service Contact Information:
Toll-free: 800-788-9029
Phone: 858-966-4096
E-mail: refsvc@rchsd.org
Frequently Accessed Services:
- Central Referrals & Authorizations Unit – Phone: 858-966-7546 Fax: 858-966-4051
- Medical Records
- Employment
- Volunteering
- Patient Experience
- International Services & Support for Out-of-Area Patient Families
- Billing
- Find a Doctor
- Donations
- Thank a Nurse and share your story
- Email us for website accessibility assistance if a disability prevents you from navigating the site