Complaints, Concerns or Grievances

If you have a complaint, concern or grievance, please contact Rady Children’s Customer Service at ext. 244950 from any phone in the Hospital, or call 858-966-4950 from an outside line.

You may also send an email to the Customer Service team at Your information will be carefully reviewed, and you will receive a response within 72 business hours.

Rady Children’s Hospital-San Diego | Customer Service and Referral Center
3020 Children’s Way, MC 5101
San Diego, CA 92123
Phone: 858-966-4950
Fax: 858-966-4957