COVID-19 Updates: Latest Information for Parents

Patients / Visitors

COVID-19 Visitor Guidelines 

Ensuring patients are cared for in a safe and healthy environment is our highest priority. To continuously ensure a healthy and safe environment for patients and staff during the COVID-19 pandemic, visitation is restricted at all Rady Children’s locations – Hospital and other locations – until further notice. 

All visitors must be symptom-free of any signs of illness. 

Inpatient units and surgical procedures
Patient can have no more than two Partners in Care (parent/guardian). 

Clinic and diagnostic appointments
Patient can have no more than one parent/guardian. 

Extenuating circumstances
Patient’s care team will discuss special circumstances with the patient and their family/appropriate person(s). Extenuating circumstances may include: end-of-life care, life-threatening admission to the Hospital, patient’s inability to thrive without support person, legal guardian required, interpreter required or support person required for transportation. 

Additional information for visitors: 

Screenings
All visitors will be subject to an active screening for risk factors of COVID-19. Temperatures may be checked. Visitors should be prepared to answer questions about their recent travel history. Visitors showing signs of respiratory illness, such as cough, fever or difficulty breathing/shortness of breath will be asked to go home. 

Visiting hours
Visiting hours may change as this situation develops. Please call the Hospital to confirm visiting hours before you come to the Hospital. 

We sincerely apologize for any inconvenience this visitation policy may cause you and your family. This is a very important way to limit the risk of possible exposure to COVID-19 to you, your loved ones and the community. We know that visitors and loved ones play an essential role as partners in healing and wellness. That’s why this visitation policy will be reevaluated daily and removed as soon as conditions allow. 

Thank you for your understanding and cooperation in keeping our patients and staff safe. 

En español

Es nuestra máxima prioridad asegurarnos de que los pacientes reciben cuidado médico en un entorno seguro y sano. Para garantizar de manera contínua un entorno seguro y sano para los pacientes y el personal durante la pandemia del COVID-19, las visitas están restringidas en todas las ubicaciones de Rady Children’s – en el hospital y en otros emplazamientos – hasta nuevo aviso.

Todas las personas que nos visiten tienen que estar bien y sin ningún síntoma de enfermedad.

Unidades de pacientes ingresados y procedimientos quirúrgicos

No puede haber más de un padre/tutor legal con cada paciente.

Circunstancias especiales

El equipo de atención médica platicará sobre las circunstancias especiales de cada paciente y de sus familias/persona(s) apropiadas(s). Las circunstancias especiales pueden incluir: cuidado por el final de la vida, ingreso en el hospital por alguna afección amezante de la vida, incapacidad del paciente para progresar sin la persona de apoyo, se requiere la presencia del tutor legal, se necesita un intérprete o una persona de ayuda para el transporte.

Información adicional para las visitas:

Exámenes

Todas las visitas se someterán a una evaluación activa por factores de riesgo de COVID-19. Se comprobará la temperatura de las personas, y las visitas deben estar preparadas para contestar preguntas sobre sus recientes viajes. A las personas que muestren síntomas de enfermedad respiratoria, como tos, fiebre o dificultad para respirar/falta de aliento, se les pedirá que se marchen a casa.

Horas de visita

Las horas de visita podrán cambiar a medida que evolucione la situación. Por favor, antes de venir al hospital llame para confirmar el horario de visitas.

Nos disculpamos sinceramente por cualquier inconveniente que esta política de visitas pueda causarle a usted y a su familia. Esta es una manera muy importante para limitar el posible riesgo de exposición al COVID-19 para usted, sus seres queridos y la comunidad. Sabemos que las visitas y los seres queridos juegan un papel esencial en la curación y el bienestar; es por este motivo que la política de visitas se reevaluará diariamente y se retirará en cuanto las circunstancias lo permitan.

Gracias por su comprensión y cooperación para mantener seguros a nuestros pacientes y al personal.

 


Our Priority is Your Child

Whether your child is coming to us for a routine checkup, a surgical procedure, a hospital stay or emergency care, we strive to make you and your child feel safe, comfortable and part of our healthcare team. This section of our site provides the information you need to help you and your child have a positive experience.

We understand that when your child needs medical care, a visit to the hospital or clinic can be difficult and stressful. That’s why we want you to know that the health, well-being and safety of your child are always our first priority.

To help us best serve your child, please fill out the Patient Intake Form (English/En español) and bring it with you to the Hospital.

To help you and your child have a positive experience at Rady Children’s, we:

  • Provide a safe environment
  • Practice family-centered care
  • Maintain patient confidentiality
  • Offer information and resources

We also offer special programs and services, such as Child Life Services and our Canine Care Program.

To help ensure your child is getting the best possible care, we have a Family Advisory Council, which provides feedback and guidance to Hospital staff on decisions that can affect patients and families.

To prepare your child for surgery, watch our Warren Family Surgical Center Pre-Op Tour video. Click here.

For information to guide you during your child’s hospital stay:

Download our Emergency Guide:  English/En español

A Room with a Zoo

San Diego Zoo Kids, a television channel featuring programming about unique and endangered animal species, is available in every patient room and waiting areas. It is made possible through partnership between Rady Children’s and San Diego Zoo Global, and a generous gift by businessman and philanthropist T. Denny Sanford.

Video: See why our patients love watching San Diego Zoo Kids!

Download our Family Guide


English