Patients / Visitors

Our Priority is Your Child

Whether your child is coming to us for a routine checkup, a surgical procedure, a hospital stay or emergency care, we strive to make you and your child feel safe, comfortable and part of our healthcare team. This section of our site provides the information you need to help you and your child have a positive experience.

We understand that when your child needs medical care, a visit to the hospital or clinic can be difficult and stressful. That’s why we want you to know that the health, well-being and safety of your child are always our first priority.

To help us best serve your child, please fill out the Patient Intake Form (English/En español) and bring it with you to the Hospital.

To help you and your child have a positive experience at Rady Children’s, we:

  • Provide a safe environment
  • Practice family-centered care
  • Maintain patient confidentiality
  • Offer information and resources

We also offer special programs and services, such as Child Life Services and our Canine Care Program.

To help ensure your child is getting the best possible care, we have a Family Advisory Council, which provides feedback and guidance to Hospital staff on decisions that can affect patients and families.

To prepare your child for surgery, watch our Warren Family Surgical Center Pre-Op Tour video. Click here.

For information to guide you during your child’s hospital stay:

Download our Emergency Guide:  English/En español

A Room with a Zoo

San Diego Zoo Kids, a television channel featuring programming about unique and endangered animal species, is available in every patient room and waiting areas. It is made possible through partnership between Rady Children’s and San Diego Zoo Global, and a generous gift by businessman and philanthropist T. Denny Sanford.

Video: See why our patients love watching San Diego Zoo Kids!

Download our Family Guide