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Customer Service and Referral Center

The Customer Service and Referral Center at Rady Children’s is available to assist families and physicians seeking access to Rady Children’s and affiliated physicians. Because children’s healthcare needs are very different from those of adults, they need the services of healthcare professionals who specialize in treating children.

Rady Children’s Customer Service and Referral Center can assist families with:

  • Physician and service listings within a specific insurance plan
  • Identification of a convenient office location
  • Physician profile information
  • Identification of office locations with physician or staff fluent in other languages
  • Referral to community resources

Contact Us

  • Phone: 800-788-9029
  • Hours: Monday-Friday, 8 a.m.-4:30 p.m.
  • Email: