Info for Referring Providers

The Rady Children’s Hospital San Diego Transfer Center is available 24 hours a day, 7 days a week to coordinate transfers and admissions from hospitals, emergency departments, clinics and other healthcare facilities.

Providing complete and timely clinical information allows our team to arrive prepared with the appropriate equipment, medications and personnel to safely transport your patient, while minimizing delays.

For Admissions

Please be prepared to provide the following information:

  • Service requested
  • Referring facility
  • Referring provider name and callback number
  • Patient name
  • Date of birth
  • Sex
  • Diagnosis/reason for transfer
  • Vital signs
  • Equipment needs/respiratory support
  • Isolation
  • IV access
  • Weight
  • Insurance type
  • Mode of transportation (BLS, CCT, private car, etc.)

For Consults

Please be prepared to provide the following information:

  • Service requested
  • Referring facility
  • Referring provider name and callback number
  • Patient name
  • Date of birth
  • Sex
  • Diagnosis/reason for consultation

Scheduled Admissions

Call 858-576-1700, ask for the Case Management team and state that you are calling to discuss a transfer.

Emergency Critical Care Transports

  • Neonatal patients — NICU EMERGENCY CHET LINE: 858-966-5888
  • Pediatric patients — PICU EMERGENCY CHET LINE: 858-576-1700 and request the PICU CHET Line

Please have the following ready for the transport team when they arrive at your facility:

  • Copy of your patient’s chart and medical records
  • All of your patient’s studies, including X-rays, ultrasounds, CT scans, MRIs, echocardiograms, EKGs, etc.
  • A copy of all of your patient’s current laboratory data
  • Medication administration record
  • Any other pertinent information

Nurse-to-nurse report will be given to the transport nurse.

For the transfer process specific to each team, see Neonatal Transports & Team or Pediatric Transports & Team.

Additional Information

Please note the following:

  • For any Kaiser patients, we will be requesting an authorization number.
  • For any RCHN patients, please notify the Transfer Center team of this insurance type.

Transport ETA

The mode of transport will be determined by patient acuity, the patient’s potential to deteriorate, travel distance, weather and availability of an aircraft (either rotor-wing or fixed-wing) or ground ambulance. ETA is estimated at the time of dispatch and may change based on any of the operational factors listed above.

The CHET team and Transfer Center will communicate any significant ETA updates as they occur to the referring facility. Early coordination and timely clinical information will help facilitate the most efficient transport response.