How Do I Sign Up?
View the instructions below for enrolling in the various types of MyChart accounts depending on your need.
Proxy Account
Enrollment can be done in-person or over the phone
Requirements:
- Photo ID
- Proxy must be parent/legal guardian of the patient
Key Points:
- Caregivers of patients who are unable to make medical decisions for themselves should make sure they discuss this with the staff member signing them up for MyChart so the correct account type is given.
Sign Up Steps:
- In-Person – During your next visit, ask to sign-up for MyChart during check-in.
- Over the phone – To sign up over the phone, call your Rady Children’s clinic and ask to sign-up for a proxy MyChart Account. Requirements for enrollment by phone include your Email address and a photo of your ID to send to the clinic as part of the enrollment process
Enrollment takes about 15 mins.
Teen Account
Enrollment can only be done in-person
Requirements:
- Parent/legal guardian and the teen will both have to sign a consent form
- Teen account must use different email and cell phone than the proxy account
- Parent/guardian photo ID
Key Points:
- Parents/Guardians should also sign-up for their own proxy MYC account if they don’t already have one.
- Teens can’t sign consents or complete EZ Arrival (precheck-in) in MyChart
- Teens can’t launch Telemed visits from their own MyChart account
Sign Up Steps:
- During your next in-person visit, ask for both you and your Teen to be signed up for MyChart accounts during check-in.
Adult Account (patients 18 yrs or older)
Enrollment can be done in-person or over the phone
Requirements:
- Photo ID
Key Points:
- Proxy accounts are automatically deactivated when the patient turns 18 years old.
Sign Up Steps:
If you had an active Teen Account when you turn 18 there is nothing you need to do – your Teen account automatically converts to an Adult account.
- In-Person – During your next visit, ask to sign-up for MyChart during check-in.
- Over the phone – To sign up over the phone, call your Rady Children’s clinic and ask to sign-up for a proxy MyChart Account. Requirements for enrollment by phone include your Email address and a photo of your ID to send to the clinic as part of the enrollment process
Enrollment takes about 15 mins.
Foster Parents
Enrollment process is started in-person and requires approval from your County Placement Worker
Requirements:
- Photo ID
- Foster Parent Request for MyChart Proxy Access form
- Additional documentation may be requested
Key Points:
- Time limited access – 1 year (renewal requires re-approval)
- Subject to approval by HIM and County Placement Worker
Sign Up Steps:
- During your in-person visit, ask for the Foster Parent Request for MyChart Proxy Access form
- Provide the form to your assigned County Placement Worker for approval
- County will send approved form to HIM for processing
- Once HIM has approved the request, HIM will contact you to complete the sign-up process
- Call the Rady Children’s HIM department at 858-966-5904 for more information
Designated Caregiver Access for Adult Account
Enrollment requires a consent form that can be downloaded and sent to HIM or completed in-person
Requirements:
- Adult patient needs to sign the consent form
- HIM must approve request
- Access does not expire
Key Points:
- Adult patients can choose to allow a parent or another adult to have access to their MyChart account
Sign Up Steps:
- Fill out and sign the “Other Designated Caregiver and Adult Application for MyChart Proxy Access” form. Form can be provided to you during a clinic visit or downloaded here. Needs a link
- Return consent form to HIM or your Rady Children’s Clinic. Provide HIM address/email/fax info here?
- Once HIM has approved the request, HIM will contact the applicant who requested access to complete the sign-up process
