We Value Your Feedback
We value the insights and experiences of your visit to Rady Children’s Hospital. Your feedback is an essential tool in helping us continually improve to provide the best care possible. Your thoughts and suggestions play a crucial role in shaping our services and enhancing the overall healthcare experience for our patients.
Patient Satisfaction Survey
Some patient families will be randomly selected to receive a survey at their home. This survey is specific to the department where your child was last seen. We invite you to give your honest feedback. We will use that feedback to make changes, ensuring you have an excellent experience at Rady Children’s Hospital.
We invite you to share your experience with Rady Children’s Hospital by leaving a review on Google and Yelp. Your feedback is very valuable in helping others make informed decisions about their healthcare choices. These reviews also help us to improve in improving the overall healthcare journey for our pediatric patients.
The DAISY Award was established by The DAISY Foundation, a nonprofit organization that honors the nursing profession, as a way to say thank you to nurses for the skilled, compassionate, and challenging work nurses do every day.
The BEE Award
The BEE (Be Exceptional Every Day) award is a program that recognizes and celebrates non-nursing healthcare workers and providers who demonstrate excellence through their clinical skills, exceptional compassionate care, or the quality service they deliver daily. Do you know a non-nursing healthcare worker or provider who is exceptional? Someone who consistently demonstrates values and service that go above and beyond?
Contact us below regarding any questions and inquiries about Rady Children’s Hospital.
Complaints, Concerns or Grievances
If you have a concern, we encourage you to first address this directly with your doctor, nurse, clinical team, or department manager.
If you feel that your concern remains unresolved, please contact Rady Children’s Patient Relations team at ext. 244950 from any phone in the Hospital, or call 858-966-4950 from an outside line. You may also send an e-mail to the Patient Relations team at firstname.lastname@example.org.