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Behavioral Health Urgent Care

Mission: To support the emotional safety and well-being of children in the Mid-City region by providing prompt access to assessment, crisis intervention and linkage to resources in collaboration with community partners.

Address:

4305 University Avenue, Suite 150 (Map it)
San Diego, CA 92105
Phone: 858-966-5484
Fax: 619-795-1228

Hours:
Open: 10:30 a.m.-8 p.m., Monday-Friday
Walk-In’s: 4 p.m.-8p.m., Monday-Friday

  • During walk-in hours, our clinicians conduct safety assessments for patients experiencing suicidal thoughts, homicidal thoughts, or self-harming behaviors.
  • If a youth is determined to need psychiatric hospitalization, staff will facilitate transport to an emergency department or psychiatric hospital.
  • Psychiatry and medication services are NOT available during walk-in hours.
  • If possible, please call ahead with any questions regarding walk-ins.

Appointments: 10:30 a.m.-4 p.m., Monday-Friday

Return visits and medication services may be available after a walk-in safety assessment. These appointments are four to six sessions and offered on a case-by- case basis.

If your child is in crisis after hours, on the weekend or during a holiday, please go to your nearest emergency room, call 911 (ask for Psychiatric Emergency Response Team) or contact the Access and Crisis Line at 888-724-7240.

Overview

The Behavioral Health Urgent Care serves children, teens and their families struggling with concerns that pose an imminent risk to their safety, the safety of others, or significantly impair their daily lives.

We serve children, teens and young adults ages 5 to 21. All health care funding-types are accepted, including uninsured, for walk-in safety assessments. We are able to provide services to the uninsured and undocumented. For ongoing short-term services, Medi-Cal and most private insurance plans are accepted.

We see youth experiencing the following concerns:

  • Suicidal thoughts
  • Self-harming behavior (cutting, etc.)
  • Psychotic thinking
  • Physical aggression or risk of harm to others
  • Severe depression and/or anxiety
  • Acute stress reaction
  • Co-occurring problems with substance use/abuse

Our Team

Our staff includes a psychiatrist, clinical social workers and a case manager.

We encourage parents and community providers to call our staff to determine if a youth meets the criteria for our program.

Services

Our services include:

  • Medication evaluations may be available after walk-in assessments, if the clinician believes they meet criteria.
  • Prompt risk and diagnostic assessments are completed to determine the appropriate level of care.
  • Return visits are available on a case-by-case basis during the day for crisis stabilization, referral and linkage to community resources.
  • We offer translation services in over 150 languages and dialects.