COVID-19 Updates: Latest Information for Parents


New Patient Referrals

Successful HomeCare referrals require pre-planning and adequate time to process the request. While we try to accept all referrals, there may be contract or staffing details that affect our ability to do so.

It may be difficult for a family to learn new skills or understand HomeCare instructions late in the evening. The earlier the planning occurs, the more successful the discharge will be. New TPN referrals require 24 hours after the receipt of the TPN orders until the patient may be discharged.

Monday-Friday (excluding holidays) 8 a.m.-5 p.m.

  • Call HomeCare at 858-966-4941 with the patient’s name, location, type of service needed and proposed date of care. We will determine if HomeCare is a contracted provider and confirm the patient’s insurance eligibility. If we able to provide care we will request the information on the fax referral form below to start the admission process.
  • If you do not hear back from the staff within an hour, please re-contact the HomeCare office at 858-966-4941 and request to speak to a person.

Weekdays after Hours, Weekends and Holidays

  1. Call Hospital operator at 858-576-1700 to contact staff. New referrals require the following information:
    • Patient’s name, location, date of birth and insurance information, including the name of the medical group
    • HomeCare orders and DC date/time.
  2. Staff verifies HomeCare’s ability to accept patient with the HomeCare Administrator and HomeCare pharmacy.
  3. Upon verification that HomeCare can accept the patient, referral please fax the following information: [download fax cover sheet]
    • Family is aware of home health visit and agrees to possible financial responsibility without verification of benefits or authorization
    • Ordering and attending M.D.s
    • Verification of address and phone number/location of visit (if different from home address)
    • Physicians order for home health (specific care/meds required)
    • History and physical/delivery record/progress notes
    • Special language requirements
    • If you are requesting medications, procedures, wound care, etc., we must have a copy of the discharge orders to provide care.